Abacus Plumbing, Air Conditioning & Electrical

“They got the job done.”

“Pretty much everything else was perfect!”

“The guys were knowledgable and fast. They did a really good job. The crew treated it like it was their own home. The job was very professional looking and we haven't had any issues since. no problems since. They got the job done and did it right for the time.”

“We were satisfied with the work.”

“I would like to recognize Brandon for his exceptional service.”

“Andres was exceptional.”

“I would like to recognize Ricardo for his exceptional service!”

“Every person I have encountered has been really good.”

“I would like to recognize the person that did the service and his manager, Leonard Rogers for exceptional service!”

“The communication exceeded my expectations. They sent an email that had a photo of the technician and kept me up to date, so I always knew when to expect them and if they were running late or anything like that.”

“I was most satisfied with their knowledge of what they were doing.”

“They changed the water heater, it was supposed to be better, but it's not right.”

“Very professional and experienced”

“Technicians are very knowledgeable, thorough and polite in answering my questions. I am also kept well informed who will arrive and when.”

“They did a good job.”

“The water heater install exceeded my expectations.”

“I was satisfied with the fairness of the job. He did a great job.”

“They met/exceeded expectations in all areas.”

“They did what they said they were going to do.”

“The quickness of the solution and the response met my expectations.”

“I would like to recognize the technician for his exceptional service! He kept us in the loop, let us know what was going on during the repair, was professional, and followed COVID-19 protocols. He nailed it out of the park!”

“I can't remember his name, but the plumber that did the work was a very good plumber.”

“I have had a lot of trouble with the AC in my home for 15 years. I have had it replaced for the third time now. This is finally the way the AC is supposed to work. They did a very professional job. They left everything clean upon leaving. I wouldn't want to go with anyone else now. I have had trouble with several HVAC companies. This is the first one I am overly satisfied with in all aspects.”

“The technician that came out was very good.”

“I needed them out right away and they were able to come, so they met/exceeded my expectations with their timeliness.”

“I would like to recognize Mario for his exceptional service.”

“Darryl provided exceptional service.”

“They were very efficient, on time and very customer friendly.”

“They were very good, very professional and very helpful. I trust their service and know if I have an issue they'll be right here to take care of it.”

“The service was done long ago, I can't remember that young man's name, but he did a great job.”

“The plumber went to a lot of effort to get the part installed before the end of the day. He had to go pick it up and come back.”

“They are responsive. They got it done fast.”

“I would like to recognize Chris for his exceptional service.”

“All three of them were fine, they did a good job.”

“They got the job done, they met my expectations.”

“I would like to recognize the technician.”

“Yes.”

“Each one.”

“The electrician that did all the work, was extremely courteous, knowledgeable, and now I feel safe that my problems were resolved.”

“Annual maintenance was being done.”

“I wasn't satisfied with the overall result.”

“Always professional and friendly, always do quallity work.”

“Very dependable service with a friendly support staff.”

“I would like to recognize Ryan Finn.”

“Yes, we recommend Abacus to all our friends & family.”

“Not only were they professional, punctual and clean, they were also kind and thoughtful in squeezing me in when I had an emergency.”

“The last service we had on out AC - we were not quoted a price before they changed out the broken part and the cost was about $600. I later that day searched for the part - that took the gentleman 15 minutes to replace - and the part was found at several stores for $35. We felt completely ripped off!! Which was disappointing considering the prior service we had received had been decent!! We will never use them again.”

“I have a service contract with Abacus for electrical as well as plumbing. I had requested a service call but no one came out”

“Absolutely not likely to recommend.”

“The quality of time done and the amount of time to complete the jobs were outstanding.”

“Honesty and Reliability.... As long as they stay that way and don't try to sell me on something I really don't really need. People can't afford things that are not necessary so they shouldn't be led to believe they need something when they don't. I understand that you need to try to upsale to keep your business but please just suggest it... don't make someone feel like it is something they have to do.”

“Andres”

“Abacus employees are always professional and knowledgeable. I have been very happy with their work!”

“I feel I was overcharged for a capacitor replacement. $800 is too much since it is a $25 item and since it took only a few minutes to replace . Also, the technician was trying to sell me a new unit for $11,500, then changed the price to $9,500, then again to $9,000.”

“AC repair - very high cost. Water heater replacement - quote was very high. AC replacement quote request - 2 days for a representative to contact me - not acceptable.”

“Once the pipe section was replaced with pex, it was obvious that the amount being charged was far more than fair for time spent and materials used on the job. It took several calls before speaking with a supervisor who was willing to listen to my concerns and agree to an an adjustment of charges for completed work.”

“Professionalism, cleanliness, and swiftness is service”

“I appreciate the service, but I dislike unnecessary recommendations.”

“The first plumber who responded to the leak did an excellent job. I forget his name now but his work was excellent and he was efficient and neat and tidy. He repaired the leak very well.”