A#1 Air & Plumbing

“I can't recall names, but the gentleman that came out in April was very friendly and courteous.”

“They performed as scheduled.”

“The technician was very nice and professional.”

“I would like to recognize the installers. They did a fine job.”

“They met my expectations because they came and fixed the problem; they did a good job.”

“I would like to recognize the service technician for his exceptional service.”

“They didn't meet or exceed any of my expectations.”

“Never would I recommend this company. Period.”

“My expectations were met by the scheduling and completion of the project.”

“There is no one specifically I'd like to recognize.”

“It has been so long ago, and I can't remember any names.”

“I would like to recognize everyone for exceptional service. Everyone did very well.”

“The 2nd guy who came out to fix something did an outstanding job. I can't remember his name but I would like to recognize him for exceptional service.”

“I would like to recognize the installers for exceptional service. They did an excellent job. I think they were excellent.”

“I would like to recognize the technician that did my last service call for his exceptional service. He was good, young, and had a really bad night. His tire blew out, but he got it taken care of, got here, did his job, and didn't short change it.”

“I would like to recognize the installer he was terrific.”

“I would like to recognize the person who came out to my home for his exceptional service. The moment I started explaining the problem, he immediately knew what the problem was. He fixed it instantly. He was really good!”

“They had great customer service.”

“They got the unit put in. Otherwise, they did not meet or exceed expectations.”

“I would like to recognize Mr. Felix for exceptional service.”

“Their efficiency, cleanliness and effective work met my expectations.”

“They met my expectations on everything.”

“They did well in all areas.”

“They met or exceeded my expectations with the new system. It is very efficient. We like it a lot.”

“I would like to recognize Matt for his exceptional service. He is a great electrician. He does a wonderful job. I am always pleased with his work. He has come out a few times since the panel replacement, to replace lights, and such. He has made recommendations on light fixtures that I now have in my home. He is good at that too.”

“Patrick was great!”

“Our tech, Alejandro did a fantastic job.”

“They met my expectations.”

“I would like to recognize the whole crew, who was very nice.”

“Follow up with technicians”

“Quick, professional service. Technician was fully knowledgeable, patiently explained the nature of the needed repair.”

“I want to recognize the guy, which is the same person who always comes out to my house, and he was fine.”

“I've had them as my service for many years and don't intend to stop using them. Every time they come and leave they pick up their tools and don't leave dust behind. They make sure to clean up after themselves.”

“William did a great job he was for 2 or 3 hrs getting my ac running again.”

“A#1 Air Inc. is always on time with their service. The customer is always a priority and I think that's the most important thing. Especially dealing with the heat, here, in Texas. If something is not working, their service is always prompt.”

“I would and have recommend A#1 Air.”

“Tech did a great job on my Service Call”

“First my last name is spelled "Lacy"! Second I had an urgent need for service and I couldnt get help until two days later. It was a quick fix and One Hour A/C was here the same day and helped me out.”

“You guys are really really good at you worst case scenarios sales pitch bs. Like...used car salesman good... like Trump league good!”

“The cleaning of the AC units was good”

“I would like to recognize the technician for his exceptional service.”

“We have used them for several years and they have been pretty reliable. That is the reason why we use them. Their rates are pretty decent also.”

“I would like to recognize Milton and Riley.”

“I would like to recognize the two technicians who were helping me out.”

“Alex the technician, who worked on my ac unit. He is a good guy.”

“A#1 Air had excellent overall customer service.”

“Every person that I dealt with has been excellent. They usually come out every 6 months for a tune up. Every person that I have come in contact with has been great.”

“They are all great! I recommend them to all of my friends.”

“I don't feel that A#1 Air, Inc. was very transparent in the service they provided.”

“Everything was great and they were very professional.”

“All”

“They were timely and performed the work as expected.”

“The technician was knowledgable and knew the system so that made his work go more quickly. He tended to everything and walked me through how to change the thermostat.”

“professional every step of the way. No issues after first year. Annual service checkup took 3 hours and no issues found on either of the units.”

“I would like to recognize everyone from A1 Air for exceptional service.”

“I have always appreciated their communication. They let me know when they are coming, I like the timely manor in which they do their work. It seems as though my time is important to them.”

“They came out to do the yearly service.”

“They met my expectations with everything. They are amazing, professional, and friendly.”

“Corrected hot spots in my home correcting duct work”

“I think they did a great job repairing the work and searching the problem. I thought it was great. The painter was great, they did a great job.”

“They met my expectations for what they came out to do.”

“They exceeded my expectations in the time period. When we called around 12:30 am, we had a tech out by probably 1:15 am on the night the unit started leaking. The night it was installed, it was leaking because the pipes were clogged, which caused the unit to start leaking through my ceiling.”

“I feel as though an attempt was made to take advantage of me by the technician. I scheduled a $19 freon check with a phone salesman. It was made perfectly clear to me that the technician would do no more than check my levels and advise accordingly. He spent over an hour going through my units both outside and in the attic. At which point he advised me of $800 worth of needed repairs, including 3 lbs of needed freon. We paid for the freon and noticed very little change. Some, but very small. We called in the next day and requested it be done again and explained why. The same gentleman came back and added 2 1/2 more pounds of freon. He did not note that on his work order though. This time it did make a huge difference and we've had no other issues.”

“I had to have someone else actually stay at my house on their own time since I was out of town, and the employee who was supposed to arrive was almost an hour and a half late.”