Texas Fence

“Polite, competent workers.”

“Troy Bender was super patient, very responsive, came out on multiple occasions to talk through ideas and plans. I had some particular needs and desires for our project and he reasoned through them with me.”

“fence looks great”

“all were great”

“Troy Bender did a great job of negotiating the differences between the neighbors behind me and myself with good final results.”

“High quality workmanship and very responsive during a time when other fence companies were sluggish and unable to meet my needs in a timely fashion”

“We mostly worked with Jon Long, and he was great--friendly, professional, and responsive. I cannot remember the name of the guy who actually built the fence, but he was amazing. He basically built a huge fence in two days by himself.”

“Nice fence”

“Our experience with Texas Fence can best be described as two different experiences. The interaction with our sales rep was outstanding; he was responsive and professional throughout the process. The finished product itself turned out great and the team that built the fence were very polite. Everything in-between those aspects of the job was awful. The job coordinator did not communicate with us at all. We had to continually reach out to the Texas Fence office for any update and thankfully our sales rep helped to facilitate the build actually happening. We went weeks beyond the quoted build date with no communication from the build coordinator. Only when his supervisor got involved did he communicate with us. I am very pleased with the fence itself, but I won?t be using Texas Fence again due to the frustrating experience. Three stars because we are actually pleased with the fence.”

“As long as its not for the public, I would give a three star rating. I didn't feel my property was given respect. I feel like they treated the process haphazardly. I didn't feel like they did right by me.”

“Good workmanship and customer service!”

“I would like to recognize the crew that actually put it in; the ones that actually did the work.”

“The fencing guys did a fantastic job.”

“I would like to recognize the salesman (Josh? I can't remember the name) for his exceptional service. He was very responsive, friendly, and easy to work with.”

“I would like to recognize John the planner for his exceptional knowledge and service.”

“Texas Fence just did a really good job, which met my expectations.”

“I give 5 stars!”

“I would like to recognize John Long.”

“Juan Enriquez”

“Lead fence installer showed up with his son on day of install. I had previously requested the sales manager join him to make sure we were all on the same page. He insisted that the installer would be able to do that alone. Unfortunately, he didn't speak English so that was impossible. He worked for about an hour and then left for several hours. Only his young son remained to work on the fence. Once he returned, it was clear they were behind schedule. Lead installer's wife arrived to help. They continued the install well past dark using flashlights. I texted and called the Sales Manager to help me stop the night time install. Eventually got the install stopped and they finished up the following day. Much more but that's the gist of my disappointment.”

“We are extremely satisfied! We initiated the project remotely, and it was handled brilliantly!”

“good end product”

“The gentleman who came out to make the repair really wanted to make it right. Good staff.”

“Faithful with coordinating sprinkler pipe repair after fence installation damaged, in a timely manner.”

“Clean work, professional sales and office staff. Manager was great.”

“Curtis Zwerneman was awesome”

“The fence looks good and was installed well.”

“I'm not sure if I would recommend.”

“No way! Complete the work you' charged me for, but has done. Two months. Say their coming but dont show!”

“Juan”

“Sticking to their promise as to schedule, cleanliness and clean up, and up-front salesman first to meet at the property (don't still have his card).”

“Our sales person”

“quality of craftsmanship is unparalleled”

“Josh, my sales rep, did his best to to above and beyond. Accommodated all our requests and was incredibly responsive.”

“the project was finished completely in one day even though the estimate was that it could be a two day job”

“Great work Highly recommend”

“Juan Enriquez was fantastic at every step of the project”

“Disappointed”

“Definitely recommend”

“I had a problem with the gate not closing properly causing it to be very difficult to open. I called and left a message, but no one ever returned my call. The gate is still difficult to open. I guess once they feel they are finished with the job there is no need to answer any more questions or calls.”

“Once they started they were very efficient”

“The fence looks really nice. There was a problem with a few of the boards and the contractor returned the next day to fix the problem. They did a great job.”

“The salesman was willing to sit down with my neighbors and derive a solution to fixing our fence!!”

“They were on time and did quality work!”

“design and installation were excellent”

“Poor communication to me - none for 4 solid weeks after signing the contract. Poor Project Management - they just happened to have an open slot for my 500+ft $16K project the next day. Really? Less than 24 hrs notice on a Sunday via email that a team was coming out which I had to stop, Didn't marking utilities until I insisted, Careless with cables and would have buried the two ends in concrete if I had not seen the split line first. When I reported the cut cable to the PM I was told "oh that's too bad", Incorrect description of how the team would manage the old fence (hugely unsafe to put 500 linear feet of fence stacked in the back of a pickup truck for a single transport. Torn up yard along the entire 500+ feet that I had to pay to remediate. Had immediate warranty issue which they attempted to fix but is now worse than before. For the final $1500 payment I was sent a link to an electronic invoice that didn't work. I immediately responded and was told IT was working on it. I sent two follow-up emails with no response and the link never worked. Another girl instead sent me a nasty email threatening legal action and it had only been a little under two weeks. Really? Whole situation was their doing.”

“The fence is gorgeous. My neighbors, family and friends have remarked on how good it looks.”

“The fence around our pool turned out exactly like we wanted.”

“Texas Fence did a great job. The new fence adds to the value of our home and to our quality of life.”

“Our salesman was great. I was very pleased with the men who actually put up the fence. You could tell they took pride in their workmanship.”

“worst company I have ever seen”

“Excellent sales representative, reasonable price, very good installers. Completely satisfied. Actually I recommended Texas Fence to 3 of my neighbors that used their services.”

“Every area”

“They did exactly what I wanted when I needed it to be done.”

“I would like to recognize Josh Turner for his exceptional service.”