Universal Home Experts

“The electrical and plumbing work was great. The generator work delayed due to supply chain and COVID issues. The installation was great!”

“I would recognize Ricky. I love Ricky. I think it is Ricky G. He has done a/c and heat for me. He is trustworthy and honest, and tells me what he thinks I should do. I always ask for Ricky. He is a great employee and I have told them that. They are lucky to have him.”

“Nathan T. did a really great job and overall fantastic.”

“Nathan, Billy, and I think his name was Jerome?, he did the air conditioning drain line re-routing, were excellent employees; very professional.”

“Eric was the technician, he was courteous and efficient.”

“Mark Orman did a good job.”

“They were friendly, informative, and fixed the problem right away on same day”

“Highly recommended”

“I am fully satisfied with the explanation of the service and the explanation of the work performed!”

“I would like to recognize Riky. He did a good job.”

“The installation was good”

“I would like recognize Ricky and Demetrius for their exceptional service.”

“All work was done with great professionalism and care.”

“Arnold was really knowledgeable an did exlent work!!”

“The agents are almost all excellent in their knowledge and efficiency.”

“They are professional by identifying the problem and called the second unit to bring the part and fix the problem.”

“Ricky”

“Universal Home Experts has good service.”

“Did a good job, very through and nice.”

“Ricky has always done an excellent job with our air conditioning systems.”

“They are excellent and very professional.”

“I would like to recognize Ashley, Jenny Patterson, and the tech, Nathan”

“They have great customer service and the technician was very polite and followed covid protocols i desperastely need his help and communication was awesome Both the customer service and technician were very polite and the process was very well communicated. I appreciated that the technician wore his mask during installation. I desperately needed this help with my alarms and I feel overall my experience was awesome.”

“When they changed out the condenser and install an electric thermostat and an air scrubber they were very professional and respectful. These were?the early stages of the pandemic and they were very conscientious and kept everything clean and neat. I appreciated how respectful they were to my husband's sleep schedule due to his work and make sure that they didn't make too much noise.”

“They went above and beyond!”

“The company always sends professional, knowledgable technicians to take care of my electrical, plumbing and air conditioning needs.”

“Yes, and I have.”

“Everything is fine.”

“The service is nice. Quick response.”

“.8 2.25 1.67 2.7 4.25 Their work at 7 o'clock in the evening saved us a night of trying to sleep in the heat. We have used them for 4 or 5 years with many projects and their work has always been outstanding.”

“Great customer service and work ethic”

“GREAT JOB!!”

“They're very attentive and thorough.”

“High quality work and communications all around”

“Started out with electrical rewire of kitchen plugs in island where the worker did a great job, then branched out to plumming. Very nice workers and cordial.”

“Professional on time and informative”

“I've been very pleased with each of them. The last one was a free electrical check. The young guy spent several hours going over stuff with me. He did really good. I've had air conditioners and electrical systems put in. if we go way back on my lights - that was five years ago - I wasn't really pleased with one of those guys. All the rest have been good.”

“Otherwise, it was fine.”

“My elderly mother's home burst a pipe in the ceiling of her dining room in the Texas grid failure. Upon repressurizing, more pipes burst. Between an electrician and emergency plumbing, at $829 each for the first couple of pipes and $515 each thereafter, Universal Home Experts charged $7087 to fix 9 broken pipes and take down a chandelier before they were told to shut off the water and leave the house. Still repairing the house, realizing how badly we were gouged, I have grown angrier and angrier in the time since. I have never left a negative review for a company, because such reviews are either written by the extremely satisfied or the extremely dissatisfied, which offers little guidance for those doing research on goods and services. Take this as extreme dissatisfaction. I will never recommend this company and I will actively discourage others from using Universal Home Experts, after being taken advantage of after the freeze.”

“Everything was great. They also came before I expected them. There was a wait list, and they got me in earlier than they told me they could. That was a great surprise.”

“I would like to recognize Darian for his exceptional service.”

“I don't remember his name but it was the plumber that came out to my home.”

“Universal Home Exports met my expectations with the Air Conditioning service.”

“I would like to recognize the last service technician that came for his exceptional service. He was very helpful, and we really appreciated him.”

“Willy, the electrician, is exceptional. We request him when we want to have work done.”

“the hot water heater was installed by a very well trained plumber and all is working well. Yea I would recommend Universal Home Experts.”

“They did a great job. They were timely, professional, and an A+ all the way around.”

“Nathan T. -- the Service Tech”

“Nathan,”

“I would like to recognize the technician. He was very friendly, courteous and professional.”

“We are very satisfied with Universal Home Experts Work.”

“Ricky and Camillo were exceptional to work with.”

“My service technician did a great job.”

“The helpful installers met my expectations.”

“The gentleman was a real nice and polite young man, and he seemed very knowledgeable.”

“All of your staff have been excellent in their professionalism and ability.”

“I have used them for over 10 years now, they are consistently knowledgeable and diligent with their work.”

“Response to initial call and timeliness in getting the job lined up and completed.”

“They met and exceeded my expectations with their professionalism, knowledge, and friendliness.”

“Brett”

“Worked from start to finish, no down time.”