HD Exteriors

“Very professional and very good work”

“Defined not!”

“HD Exteriors provided quality work.”

“Strong customer service and excellent communication from all team members. We appreciated the team”

“When getting our project approved by the HOA, I found out one of our board members had just used HD. They gave me a thumbs up so that was nice knowing you are in our neighborhood.”

“HD Exteriors was professional, reasonably priced, and did excellent work in building a stone patio with a fire ring and seating/retaining wall for us. They were on time, and kept us well informed of the status of the project throughout, from planning to finish. They made architectural recommendations that they discussed with us before implementing. All-in-all, an outstanding experience.”

“HD Exteriors was a wonderful company to work with. From the time I filled out the online inquiry, my husband and I were impressed with how well they communicated. If they took the time to do so well with someone who wasn't even a customer, we knew they would be great throughout the process-- and they were! HD even started our project earlier than projected, which was fantastic. The teams were experts in their areas of specialization and did a good job. We don't hesitate to tell anyone about our wonderful experience with HD Exteriors.”

“Given the high quality of job they performed from start to finish, I feel confident in recommending them.”

“They have a very personable staff and are very accommodating.”

“Our old deck was builder grade, falling apart, and not the safest. We contacted HD Exteriors July 2022 and they sent their sales representative, Corey Robertson, out a few days later. Corey was excellent ? patient, a wealth of knowledge, and so personable. He took measurements, listened to what we wanted, then spent about two hours discussing our options. We decided to have our old deck removed, a new composite deck built, and under the deck a stone paver patio with a retaining wall built. We knew that this was not going to be a cheap or easy job, but it was one we had been saving up for and knew that it needed to be done and done correctly. Corey helped us make adjustments according to our budget, our expectations, and even took into account supply chain issues. When finished, we put down a deposit, told our project was understandably about 120 days out, and that the office would be in touch with us to handle HOA approval and building Permits. We were contacted the very next day by the President of HD Exteriors thanking us for our business, and a few days after by the HOA Team with a 40-page packet of all required information to submit to our HOA for approval of our deck build. Many contractors do not do this step, usually it?s up to the home owner and that?s not the case with HD Exteriors. Our HOA approved our application right away and we were waiting until November 2022 to start our project, but instead we were pleasantly surprised. Middle of August 2022 we were contacted by HD Exteriors that our permits were filed and approved, and all of our materials were available so they were ready to start our project by the last week of August. This was such great news, and from there it was a whirlwind of activity. While at times it seemed a little overwhelming, we had nothing but open communication with management. Everything from when our supplies were going to be delivered to walk thru times. We also had all the contact information for our project managers and could reach out to them with any questions. HD Exteriors helped us every step of the way, and our final product was beyond our expectations. Great communication, delivered early and with very impressive results. Can?t recommend enough. 10 out of 10!”

“Helpful and responsive with any issues that come up. Also very patient with my frustrating HOA.”

“From beginning to end, it was a very good experience. The communication was outstanding and the quality of the work was excellent!”

“Very professional operation.”

“They had exceptional customer service and an on time process.”

“They didn't clean up after themselves after the job was complete, despite numerous request to do so.”

“Our project was a new two level Trex Transcend deck with three sets of stairs, railings, lights, landing, and two gates. The old deck was taken down and removed. Communication from the management team on the timing of the project was exceptional. We knew when they were coming and what was going to be done. Plus we received copies of the County inspection reports at each stage of construction. The installation crew was hardworking and very skilled. They cleaned up at the end of each day and were there bright and early the following morning. We were also impressed with the various professionals who came to handle the punch out list. For instance, some of our siding had to be replaced where the old deck had been attached to the house and the replacement siding they installed matched the existing siding perfectly. Also we had an existing brick walkway on one side of the top deck and an existing brick patio on the other side of the bottom deck. They integrated the locations where the new stairs on both sides joined the brickwork by cutting and piecing extra bricks we had kept from our original brick installation so the transition from deck stairs to brickwork was beautiful. One would never know that the brick patio and brick walkway were done years earlier as the new deck stairs joined them beautifully. The crew was very careful to work around existing landscape that we had around the old decks. They let us know ahead of time if we needed to temporarily relocate some bushes or small trees to avoid any damage, which we did. Also we felt the salesperson?s proposed layout for the decks gave us maximum deck space and added a nice new landing between the decks. He also planned the length of the decks so we did not need to piece together boards and saved on cost. Overall from initial design work, to project management, to installation and final punchout, HD Exteriors did an excellent job. We highly recommend them to future customers and would not hesitate to use them again for our own future projects.”

“The work they did for me was infrastructure-based. While it's not desirable, you can see when it's not working, but you can feel it when it is working properly.”

“Once the permits were approved by the county, HD Exteriors were here the next day and moved forward as quickly and professionally as anyone could have. I would use them again”

“The communication was great, price was fair, and the final product is amazing”

“Dependent on the outcome of the completed project”

“Communication was not good between the pm and owner. Took too long to finish job.”

“We had a very good experience with HD Exteriors from Consultation through installation.”

“The builders did an excellent job giving us exactly the porch we wanted. They were flexible and listened to us when something in the drawings differed from our vision of the design.”

“maybe”

“Great overall experience”

“All team members were professional, worked hard, and responded to our questions and request for adjustments. The process went smooth and was timely despite receiving the wrong size pavers. When the issue was noted the team expedited getting the correct pavers. The process went as expected and we are primarily satisfied with the work in terms of what was promised and what was delivered except for the seams not being sealed uniformly throughout the patio.”

“Timely, efficient, responsive. If only the HOA was a good.”

“Our experience with HD Exteriors was excellent. The crew was amazing--expert, fast, jolly and inventive. It was a pleasure to watch them work! Our 2 decks are beautiful and we are already enjoying full use of them. The workmanship is evident and the overall effect just what we wanted. We did have a few miscommunications, which was our only small issue, but overall, a wonderful experience.”

“I liked the service and the quality of the work. The supervisor is very meticulous, thorough, and made accommodations upon our requests. Once our project moved forward, the completion was excellent. All the teams were great.”

“They know their work really well, and they did a great job.”

“They did a fantastic job, came on time, and completed the job before the allotted time.”

“There were a few paperwork snafu's, but everything was handled professionally, and courteously. Good company to work with. We felt like we were appreciated, and the project added value to our home.”

“Work was high quality. But a number of mistakes in ordering stone and lack of communication between office and crews caused delays. However, HD ultimately worked to get it right.”

“The approach was comprehensive, nothing was missed.”

“From beginning to end HD Exteriors was highly professional. They followed up frequently, were very responsive, had a high quality of work, and they cared that we were happy. This company really cared that we were going to be happy with the services.”

“They did a great job. They were very professional and kept us informed on everything. We didn't have any issues.”

“I think they did a great job.”

“They do what they say they are going to do, and they do it on a timely basis.”

“They did excellent work. They were very polite and courteous. They finished the job quickly.”

“Excellent working relationship with the entire team”

“My patio project could not have gone better. We met at a home show in Chantilly, Va. They followed up promptly with a site visit and a reasonable price quote in writing. Subject to product availability, they gave me a time estimate. When the materials came in , they notified me Tuesday, delivered materials on Thursday, started work early Friday morning and wrapped up all the work and cleanup midday Saturday. As an architect practicing in 5 decades, I have done many punch inspections. My punch inspection for this project had ZERO items . I am totally pleased with the quality of materials used and the careful demolition and the excellent installation.”

“The entire process was managed in an efficient and professional manner. We appreciated the experience and knowledge of the installers- they knew what they were doing! The support of the office staff was great and Corey is a great ambassador for the company. We highly recommend HD Exteriors”