Allied Outdoor Solutions

“Our salesman was outstanding and helped us all the way through the process; however, our project manager did not tend to the job well and there were countless delays”

“The carvestone around the pool was done exceptionally well”

“They know; there were issues in the progress.”

“Stephen White was most responsive and helpful.”

“Everyone was great to work with - courteous, professional including the sub-contractors.”

“"The salesperson were very professional" 'They explain on how the process will go.”

“They did a great job”

“It was a decent job. It wasn't exceptional, but it was decent.”

“Carlos Flores.”

“I would like to recognize Ethan, the salesman; he was really good, attentive, and took his time to make sure to stay in contact with me. I would also like to recognize the guy who did the work, he was really good and did an outstanding job on the patio.”

“The lady who was in charge of scheduling was exceptional. She knew what was going on and did a great job.”

“Stephen and Ben were wonderful!! Also Raul was so nice & so good at cement work.”

“They were great.”

“Very organized and precise work”

“The installers were great. I believe Roger was one of their names.”

“Project manager did a good job of getting back to us when we had questions. Overall, construction crews and work quality were excellent. There is still a water issue to be resolved. Waiting for a call to schedule the work to route the rainwater away from the covered area of the courtyard.”

“I can't remember their name, but it was the gentleman who came out and did the work.”

“The whole crew was great from the salesman Gary Singletary to the project msbager and installers.”

“Sale person was very helpful and professional !!!”

“Big red flag: the contract was boilerplate and very light on specifics. The biggest mistakes were eventually resolved but the process was more painful than it should have been. I lost all trust in the project manager and canceled my plans to use this company again for additional work. I'd rather take my chances with a different company.”

“Allied Outdoor Solutions was flexible and accommodating with allowing me to make decision changes once the project had started.”

“The salesperson, Brian, and the stone representative provided exceptional service.”

“Very unsatisfied”

“I am not likely to recommend Allied Outdoor Solutions - Dallas because when I first met the workers, they were very friendly, seemed to be trustworthy, very engaged, easy to communicate with, and they promised to be involved from the beginning to the end. Once we decided to sign the contract, the communication was very sparse. I would send text messages and voicemails, and they wouldn't call me back. It was very difficult to know where we were in the project, and what was gonna happen next. This was especially true when we were finishing up. They said they were done and wanted to come by to do a final inspection, and wanted me to pay the final balance of what was owed. When they came out, I found a dozen problems that they hadn't dealt with, especially with the cleanup. There was a mess everywhere. The guy they sent out was very young, inexperienced, and didn't have good customer service skills. He wanted to argue with me about everything that I pointed out. For example, the shavings of metal on my patio that didn't get picked up. I explained that if we were to walk out on the patio barefoot, we would get a staple on our feet. He just made comments that I was being a little overly critical. For example, "thats not so bad, that would be easy for you to pick up." I didn't think it was my responsibility to do the cleanup after the workers left. The guy who they had come out at the end was annoying to work with because he doesn't know how to talk to customers.”

“I would like to recognize the installers for their exceptional service. They were fantastic.”

“I would like to recognize Chris Anderson and the project manager for their exceptional service. They were both outstanding.”

“The sales representative was knowledgeable and helpful. Unfortunately, the work crew for the job did not arrived on the first day scheduled for work. When the crew finally arrived the next day, the job was performed well and the workmanship was great. Communication from most of the company was great throughout, save the work crew that failed to inform anyone that they wouldn't arrive at the job site until well into the afternoon.”

“They exceeded my expectations in sales and the installers were great, they stayed until 9PM and got it done before Easter.”

“Gary Singletary provided exceptional service.”

“The look of the final product”

“At this time I?m very disappointed with the work. The same week the slab was poured, it cracked.”

“I cannot remember”

“The concrete work was very good.”

“All of the workers were great, kept the area picked up and did an outstanding job.”

“My carvestone installers were excellent. Very accommodating.”

“would not feel comfortable with recommending. We had too many small instances of problems with work schedule and lack of communications”

“:).........Please let me know if you would like copies of the voicemail and emails”

“I Will not recommend this company to anyone. They use their big business sales tactics to make you feel like you are getting a high quality product/service for the premium that you are paying versus other small contractors, then when the work isn?t up to what they promised, the excuses start coming.”

“The overall appearance looks great.”

“I would like to recognize the masons. They did a really good job.”

“Everything was as I expected.”

“I would like to recognize the technician who came back the last time for his exceptional service.”

“I can't remember the guy's name but the salesperson was outstanding.”

“They met all my expectations.”

“The project was kind of slow and it took a long time once it got started.”

“In general the employees I communicated with were professional and helpful. This project was done over 6 months ago.”

“I would like to recognize Chad.”

“The communication was very good. They continued to be involved throughout the process, keeping me updated on when they would be out and how long it was going to take.”

“Completed carvestone project over my front walkway in an efficient manner, and it really looks great.”

“They met my expectations other than that.”

“The work involved removing the old cement and installing a new cement driveway from the alleyway behind my house to the garage. Weather caused a delay during the project but no blame was attached because of the time of year (Feb). During removal of old cement a sprinkler water line was severed. The line was repaired as a matter of routine by the work crew.”

“Allied Outdoor Solutions did a nice job. The pour was done well.”

“If you get a bad Foreman, you will be sorry. Quality of work is good, but be prepared to give guidance to the workers.”