PROTOCOOL Cooling Solutions

“My technician was excellent.”

“Lori had exceptional service.”

“The salesman was very helpful at all times. He was very professional, knowledgeable, competent and helpful.”

“The salesperson was nice.”

“Their customer service was great. The gentleman that came on site did a good job. They were a pleasure to deal with.”

“I highly recommend them, they are very professional and got the job done in a timely manner. They were available after hours.”

“There is no one I'd like to recognize specifically. Everyone there is great.”

“I would like to recognize Dan Grandizio for his exceptional service.”

“I would like to recognize the salesperson for his exceptional service.”

“I would like to recognize the technician for exceptional service.”

“Chris, our salesman from Protocool Cooling Solutions Inc, was exceptional. The person who coordinated in the office, I think her name was Monica, she was really good. She was very friendly and on top of the project. Chris was extremely knowledgeable and presented the options very clearly.”

“They met or exceeded all of my expectations.”

“Protocool Cooling Solutions Inc met my expectations with everything.”

“I would like to recognize the two men that came. One spoke Spanish and I think the other one was from New York. I do not remember their names!”

“I can't remember their names. The person that took my calls, and the technicians, were professional.”

“All areas met or exceeded expectations.”

“I'd like to recognize the entire team, including the salesperson, crew, and phone representatives. The way the phone representatives answered the phone was terrific. The entire team was amazing.”

“Lori the receptionist did a good job.”

“Enrique was exceptional.”

“Protocool Cooling Solutions exceeded my expectations in all areas throughout the entire project.”

“Every step of the way with Protocool Solutions was extremely professional. From the initial consult to the final installation.”

“Protocool Cooling Solutions found the leak when the person that I've been dealing with for years and years could not find it.”

“The gentleman that came to complete the service was fantastic, personable, and recommended anything I needed. He was great.”

“Everything has been great! We haven't had any issues. We will definitely keep Protocool Cooling Solutions in mind when we have to get a new unit.”

“They got my air conditioner working and I did not have to call them back. The quality of workmanship is great!”

“Protocool Cooling Solutions did a great job. The technical was great as well. I will definitely use them again. I highly recommend this company.”

“The technician did a wonderful job. The office staff was great as well!”

“Protocool Cooling Solutions gave excellent service. I have been really pleased with them.”

“I have used several HVAC companies through my warranty and they look like elementary kids compared to Protocool! Protocool did a great job!”

“Justin is the best, nicest, friendliest technician that I have ever worked with.”

“Chris was very nice. He was very good. None of the installers really talked but they were all courteous and friendly. They all wore masks and seemed professional.”

“Chris provided exceptional service.”

“I was just not very happy with the results from their service.”

“They diagnosed the issue and fixed it.”

“I would like to recognize the young man who came out to perform the service. He was very good and very open to his opinion as to what was needed to be done.”

“The last technician did a good job.”

“Their price was a little high compared to other prices I am seeing.”

“I would like to recognize Chris.”

“Overall, from the initial meeting to the install and then coming back. They were A#1.”

“The ones who were here were very professional and very good workers.”

“Chris had exceptional service.”

“The owner provided exceptional service.”

“The service technician provided exceptional service.”

“They were very professional. The people who came out to install the air conditioning unit was very courteous, professional and very clean. After all the work they did, they took the trash away.”

“They exceeded my expectations because of their professionalism.”

“I like everything about them. They are very prompt, very clean, and very orderly. Everything they said they did and they did the whole job in one day. They are fantastic.”

“I think they all did a great job. The salesman named Chris did a outstanding job.”

“I was very happy with the price and the technician. I will use the company again if needed.”

“I can't remember her name, but I would recognize the girl who answered the phone who followed up to let me know they were delayed. Also, the technician they sent out was extremely professional and polite and kind. He was straight to the point. He really did a fantastic job and had everybody's best interests in mind. It really went well, and I highly recommend them.”

“They are very professional and give good quality work.”

“They were prompt and on time. They explained what the problem was in detail.”

“I would like to recognize everyone that had contact with me.”

“They met my expectations in all areas.”

“I loved the service, and I highly recommend them.”

“I've only purchased a part or two from them, but they were very good about it.”

“I would like to recognize Chris the owner for his exceptional service.”

“Linda provided exceptional service.”

“The 2 technicians that worked with me are very professional and very pleasant, they explained things to me so I can help myself with certain issues.”

“They are terrific in every possible way. The service guy was outstanding.”

“They sanitized everything.”

“Protocool Cooling Solutions Inc met or exceeded my expectations regarding the whole entire project of him doing the AC and everything. He went above and beyond.”

“Protocool has been my go-to service provider for my systems at home. We are extremely satisfied and wish that more people got to know them as well as we have.”

“The guy that came deserves a raise.”

“They did a good job.”

“They installed it as requested, and everything is working well.”

“I appreciated their follow up customer service. They checked back and verified that everything was working properly. They exhibited professionalism.”

“They exceeded my expectations by how much they paid attention to detail.”

“Everything was good. He was wonderful, and we'll use them again.”

“They exceeded what we asked for in every area.”

“I would like to recognize Justin for his exceptional service. He was very knowledgeable and professional.”

“Protocool Cooling Solutions Inc met or exceeded my expectations. They fixed my problem and got me started on a solution. I signed up for the service for future problems.”

“They are terrific and they keep you informed. The owner goes out of his way for you. I have recommended them to a number of people!”

“The company did a fabulous job for me.”

“I am satisfied with everything.”

“I would like to recognize Chris for his exceptional service.”

“They met my expectations with the time and installation.”

“I was most satisfied with their staff. They were pleasant to be around.”

“They met my expectations. I just had work from them. The guys show up on time.”

“Both times I had service and both times the technicians were exceptional. Both were exceptional.”

“I had AC when they left.”

“We have not had too much experience with but they do the work in our condo association. We have a contract with them.”

“I called on a Sunday. They came pretty quickly and it was an emergency. My air conditioner was leaking.”

“They do maintenance service.”

“The installation and equipment were fine. The only thing that is tricky is adjusting the air handler.”

“They were very disorganized. They were slow, it took four weeks for them to show up.”