Horizon Services

“I would like to recognize the service technicians or plumbers for their exceptional service.”

“The staff is always pleasurable and overly accommodating.”

“The people that answer the phone were exceptional.”

“Horizon meet my expectations with the stand pipe.”

“The service technician was outstanding.”

“I'd like to recognize each individual that has come to provide service. They're patient with me, answer questions, and are helpful.”

“The technician was very knowledgeable and patient”

“They have great customer service.”

“If anyone asks me, I would definitely recommend them.”

“Their customer service has been superb and they were courteous and knowledgeable.”

“I would like to recognize whomever the previous person was. They did a remarkable job!”

“I have no complaints, they did a very good job!”

“They met my expectations in all areas of the entire project.”

“The technician explained everything that needed to be done and addressed other problems!”

“I would like to recognize Shawn Monroe for his exceptional service. He is excellent. The last few times, I have requested that he do the maintenance on my systems. I am very pleased with him.”

“They met my expectations.”

“Regarding any area they met or exceeded in, the unit has been great.”

“Jovan Simpkins and Josue Sotoj were very professional and knowledgeable. Completed all work better than satisfactory.”

“ALL of our dealings with Horizon have been terrific. They installed our new heating/cooling system several years ago and have profided annual checkups before each heat and cooling system since. The folks who service our equpment are always top notch, friendly and considerate of our needs.”

“Furnace installation well done.”

“The technician was very knowledgeable and helpful and gave us great customer service would definitely recommend.”

“I was thoroughly satisfied with the products and workmanship for my HVAC replacement and my hot water heater replacement.”

“All their staff”

“The service technician was helpful, knowledgeable and trustworthy.”

“Every easy to get someone to come out to do the work I needed done”

“Extremely professional”

“Great service. Technicians explain everything before they do anything so you can decide if you want to have it all done or just part of it.”

“I have been very pleased with my plumbing services”

“Tech. very good, arrived on time. Very professional explained why maintenance plan is best approach for furnace operation.”

“Mike was very helpful”

“Everyone”

“service tech was very friendly and professional explained every step of job after job leaving with a smile and thanks for chosing Horizon”

“I do not remember the name of the guy who came to service my house. I would like to recognize him. He was very good and even wore those little foot booties to make sure he did not track in any dirt or anything.”

“The person that initially took my call”

“They were fast and got the job done. They did a great job.”

“They do a great job.”

“THey exceeded expectations with the basement.”

“I would like to recognize the guy who came. I would have to look up his name because it was a year ago. He was awesome.”

“They met my expectations because they were professional, courteous, and timely. I was well pleased.”

“When he replaced the pipes and explained to me the problem.”

“It has been so long ago I don't recall the gentleman's name that provided the service. We had a leak around the drain that actually caused a ceiling problem for my neighbor below me.”

“They found the problems, took care of them very quickly, and got the water back on.”

“I was most satisfied with the quality, their friendliness, and punctuality.”

“They did exactly as I asked them.”

“Their knowledge of my issue and him fixing it.”

“Horizon Services met all of my expectations. It took a little longer but that is because the shop sent the wrong unit. It was not the installers fault. It took a little longer but it was all good.”

“All.”

“They exceeded my expectations because they arrived on time and they were courteous and polite.”

“I was most satisfied with their professionalism, their knowledge and how they can discuss things with the client.”

“All areas were satisfactory except for the same day service.”

“Horizon Services meet my expectations in all areas. They worked on two heat pumps for me and I had a consultation for plumbing.”

“I was very satisfied with the results and pricing. It's good to have a hot water heater again. The plumber was very knowledgeable and answered any questions I had.”

“I'm satisfied with the work.”

“They got the job done in a timely fashion.”

“The plumber was great to talk to, was on time, knew what he was doing. I cannot say anything bad about him. If I had to use them again, I would ask for that gentleman again!”

“I would like to recognize my installer for his exceptional service. He gave me the best value for my dollar.”

“I called you because I had a pipe break, and you did the job extremely well.”

“Initially when someone came out to look at it, I guess the incorrect information was provided to the technician. Because of that, not all of the parts were in the van. It had to be a special connection, that I didn't know to tell them. Then, there was an issue getting it to work because the power went out just as the installer came. I have a newborn at home, and he went above and beyond to make sure the water heater got connected even though there was no power due to a storm.”

“I feel the company exceeded my expectations in that I asked a lot of questions, and they gave me a lot of information to think about. That was good.”

“I would like to recognize the man that came to my house for his exceptional service. Unfortunately, I can't recall his name, but he was awesome.”

“The gentleman who came showed up on time and was excellent. They were upfront about the cost, and the service was excellent.”

“They met/exceeded all my expectations.”

“All areas except when I had to buy the HVAC system, so the sales. They have been professional, very courteous and take the time to explain things to me since I am technically challenged.”

“Everybody was wonderful. I had a plumbing problem on Super Bowl Sunday and I am 30 miles from Philadelphia and I didn't think I could get anyone to come out. It was snowing, sleeting, and raining. They came right out and it took them a few days since the job was more than they thought it would be. I live out in the country and there is no public water or sewer. They were very honest and told me everything that was going to happen. They got the job done and put grass seed down where they had to dig the yard up.”

“Explaining the scope of work exceeded my expectations.”

“I was most satisfied with their timeliness.”