R.S. Andrews Services, Inc.

“All Service Techs that have provided service to my address have exemplary”

“My experience with Erica was the best I have had in a long time. She was not only helpful but also informative. My problem is not the workers but rather the wait time for an appointment”

“As far as recognizing for exceptional service, I've had multiple people come out, and they're all good.”

“Both of the gentleman that came out were both great!”

“I would like to recognize Albert for exceptional service. He did a good job.”

“We were really happy. They were polite and courteous.”

“They didn't meet or exceed my expectations.”

“I'm sure it was fine, though”

“RS Andrews Air Conditioning, Heating & Plumbing met my expectations.”

“RS Andrews Air Conditioning, Heating & Plumbing met all of my expectations.”

“They met or exceeded my expectations in the timely manner they were able to help us and they did a good job cleaning up after themselves.”

“They met all of my expectations.”

“They have always done a good job for us.”

“They were efficient, on time, pleasant, and they did a good job.”

“I had some service done a couple of years ago by David Anthony. He was so great at evaluating my system. That's why I went ahead and upgraded our system.”

“The final project met my expectations.”

“They were very professional, on time, and did a great job.”

“It has been awhile, but everything went great!”

“They met all of my expectations.”

“The installation met my expectations.”

“I would like to recognize the sales rep.”

“Your service people are always prompt, friendly and efficient.”

“Although I?ve had fantastic experiences with RS Andrews in the past I must say this one was disappointing My original window was 10-2. Just prior to 2pm I received a text stating the technician is taking longer than expected on his previous call Understandable and no problem Shortly after 2 pm I got another text stating the tech was ?on the way?. I also got a phone call stating the same Great Over 90 minutes later another text stating he was still at the previous stop (we?re at 3:50 pm now for my 10 am - 2 pm window) Called customer service who contacted dispatch who said they would get in touch with the tech Around 5 pm the tech called stating he could be at our home at about 7:30-8:00 After initially agreeing I again called customer service to cancel/ reschedule figuring there even if he were to arrive at 7:30 it would be at least 2 hours till he was done, probably tired, hungry and maybe prone to error My new window is scheduled for next week”

“We had a problem with the pressure valve on water line. Another plumber came out and did not know what the problem was. Your guy knew immediately what the issue was and resolved it.”

“respectful, professional knowledge of plumbers”

“Everything from the initial service call, through the system evaluation,on to the installation of the new system was done by highly competent, engaging individuals. Any questions or problems since then have been addressed promptly and competently. I am very satisfied with the consistent level of service I have received from this company.”

“The last few times we have used RS Andrews, we have had service issues requiring rework by members of the team. Both plumbing and HVAC”

“They met my expectations.”

“Had water meter leakage. Team arrived on day and time they said and went straight to work to repair the leakage.”

“Overall, the company did a great job installing my hot water heater!”

“RS Andrews Air Conditioning, Heating & Plumbing met and exceeded my expectations by providing me with a thorough explanation of what was needed.”

“I would like to recognize David for his great service.”

“The technicians did a good job.”

“They met expectations.”

“I am very satisfied. The technician was very polite and did a great job.”

“I would like to recognize the entire team, and I don't have a specific name. Each individual that I've dealt with that has come to my home has given the best high level of service.”

“I would like to recognize Jonathan and Benjamin for their exceptional service.”

“I would like to recognize the service technician for his exceptional service. He was very up front and answered all of my questions. He was also very mindful and wore protection over his shoes so he didn't track dirt.”

“I would like to recognize the service technician for exceptional service.”

“They met all my expectations. I was very satisfied. The reason they're so great is that Dary Guilden runs a great ship. It's because of him that I always go to them. I will not go anywhere else.”

“I would say I have always been pleased with the crew they send out here. They have always been nice, pleasant and helpful.”

“They did a great job fixing our issue.”

“RS Andrews has been serving us for several years. If there are ever any problems, they always correct the problems at no charge to me.”

“I would like to recognize Dave for his exceptional service.”

“They have excellent service, and I have 100% satisfaction with them.”

“all employees were polite. I was very happy”

“I have used them multiple times and been more than satisfied with their promptness and professionalism.”

“They were professional and took care of problems very well. Everything was satisfactory.”

“On the second try, my expectations were met.”

“I would like to recognize The late Jim Wallace for his exceptional service, then Marvin comes in second.”

“RS Andrews Air Conditioning, Heating & Plumbing met most of my expectations.”

“I would like to recognize the technician from RS Andrews Air Conditioning, Heating & Plumbing for his exceptional service. I would also like to recognize Dari Payrow, the president of RS Andrews Air Conditioning, Heating & Plumbing, for his exceptional service. The fact that he reached out and made sure we were satisfied with everything shows their ability to go above and beyond for their clients. It was a nice touch.”

“The quality was great and I am very satisfied.”

“I don't remember the names of the works.”

“They were overall okay.”

“They met and exceeded my expectations with their service.”

“I am very disappointed wtih the service technician.”

“The manager that came out was exceptional.”

“RS Andrews Air Conditioning, Heating & Plumbing provided excellent, high quality service. Everything was explained to me in great detailed. I trusted the technicians who did the work.”

“They met my expectations in just doing the job.”

“All areas met or exceeded expectations.”

“I would like to recognize the repairman for his exceptional service.”

“I can't think of any names at the moment to recognize anybody's exceptional service.”

“RS Andrews Air Conditioning, Heating & Plumbing met and exceeded my expectations with the piping under the house.”

“They met them all.”

“I would like to recognize the gentleman that put in my tankless water heater”

“I thought they did a great job.”

“Jason Jones the plumber, was terrific.”

“Great company. I have used them for years.”

“RS Andrews Air Conditioning, Heating & Plumbing met and exceeded my expectations because Marvin did a great job explaining everything he was doing and explaining what the problem was and what needed to be fixed.”

“There was an employee from RS Andrews Air Conditioning, Heating & Plumbing, that I would like to recognize for his exceptional service; however, he no longer works there.”

“They have met my expectations with the servicing of the units.”

“I would like to recognize the entire electrical team. They went well above and beyond to upgrade the entire system.”

“RS Andrews Air Conditioning, Heating & Plumbing met my expectations with the heating/air conditioning and the hot water heater.”

“No, there's no one I'd like to recognize.”

“RS Andrews' technicians are fantastic. Marvin was very thoughtful in his recommendations to me.”

“We had excellent service from them when we used them.”

“I am not sure of his name but I would like to recognize the main technician. I believe his name was Andy.”

“I would like to recognize Dale Perry for his exceptional service. I had written a review on him for when they did the re-piping. He did a good job on the second visit. I know they were training someone, but they could have done it a little better without leaving me with a huge-hole that I will need someone else to repair.”

“No, there's no one I'd like to recognize.”

“RS Andrews did not catch maintenance requirements on my HVAC when they came out for a check-up.”

“Jason from RS Andrews Air Conditioning, Heating & Plumbing provided me with exceptional service.”

“I would like to recognize the installer.”

“Brent was very helpful throughout the entire process.”

“Both of them did a great job.”

“I would like to recognize the one who I spoke with and answered all my questions while I was shopping around, the salesperson, even though he tried to up sale me he was very positive about the things that I didn't want to happen. It was a pleasant and positive experience so I will use them again.”

“I would like to recognize everyone on both crews for being professional and being respectful of their work space.”

“The two guys that cleaned my ducts did a great job.”

“I'd like to recognize whoever the last person was, the lead person or manager--the most experienced plumber.”